Terms and Conditions

Nimble has a variety of stores throughout the World Wide Web. All stores can be directly accessed through ShopNimble.com. In order to provide consistent, reliable service, we have established the following policies that apply to our stores. Please read the following policies before making any purchases through Nimble. Be aware that Nimble reserves the right to refuse sales and service to those persons or parties to whom we determine it to be in the interest of all parties involved to do so.

Nimble accepts all major credit cards, checks, money orders, and payments through Paypal, and Google Checkout. The major credit cards we accept include Visa, MasterCard, American Express and Discover. If you wish to arrange an open account with us, please call NIMBLE#.

When paying us by a check please write your order number somewhere on the check. Without this number we have no way of identifying your order in our accounting system. We also ask that you include your phone number and shipping address when mailing a payment.

Checks will be held for 7-10 business days for clearance before processing. Most items should arrive within 10-14 business days after the clearance process. Money orders will be processed immediately.

For checks and money orders, please make payments to:
Nimble LLC
4740 SOUTH JACE MATTHEW
INFO@SHOPNIMBLE.COM

We are required to charge sales tax to customers whose shipping address is in Louisiana because we have a business presence in that state. Please add sales tax in Lafayette Parish Louisiana (8.00%) or outside Lafayette Parish in Louisiana (4.00%).

Once your order has begun processing either by our warehouse or by the manufacturer, it can not be canceled! If you wish to cancel your order after this point, you must wait until the item arrives at your specified shipping location, and then "Refuse" the order or ship the package back to us (please call for the proper address to return the item to). Refunds for the returned and/or refused items will be handled according to our refund policy (see next topic).

How refunds are handled and processed depends on what the item is and where it shipped from. Typically, we can issue refunds for items returned within 30 days of the original delivery date and are still in a new condition and in their ORIGINAL packaging. Refunds will be given via the same method that the original payment was made, and typically are for the original purchase price only less any restocking fees. Shipping is non-refundable, and a restocking fee of 15% to 25% usually applies. If your item ships back to us on OUR shipping account either intentionally or not (such as if the delivery of the item was "Refused" and hence automatically returned by the shipping company) then your refund amount will be less RETURN shipping charges in addition to any other charges stated above (such as restocking fees).

Our responsibility of shipment ceases with acceptance by carriers. If any goods called for on bill of loading are short or damaged, do NOT accept them until the freight agent makes a short/damage notation on your freight bill. Thoroughly inspect the shipment as soon as received. Nimble,LLC is not responsible for loss, pilferage or damage once you sign delivery receipt from the carrier. Your signature indicates shipment was received as specified on our bill. All claims must be made within 10days after receipt of merchandise.

Keeping in line with the policies and requirements of FedEx and other freight carriers, Nimble must be notified of any damage to your shipment within 20 days of the delivery date verified through tracking information, no exceptions are allowed. We believe 20 days provides ample time for product inspection. Please contact us to obtain the correct return address for you particular item as most "drop shipped" items need to be returned directly to the manufacturer. With regards to online auction purchases on sites such as ebay, we will (at our sole option) repair, replace, or refund any defective products, or those damaged during shipping, free of charge of course, unless this policy is superseded by the manufacturer’s policy or warranty. After the 20 days has elapsed, any requests for returns fall back on our standard returns policy listed above, and we must be notified within 30 days of the original delivery date. Any approved returns may be subject to a 15% restocking fee. Shipping and freight charges, as well as shipping insurance, are Non-Refundable.

Any issues after 30 days must be addressed to the manufacturer directly, as they fall under the manufacturer’s warranty.

We have done our best to present the best, most factual, and accurate information. With the vast amount of information and products on our website and in our inventory, and the many different vendors and manufacturers we represent, there will occasionally be some incorrect information or a mistake made of some kind. Though we do our best to correct any and all errors as soon as we find them, please be aware that Nimble LLC can not be responsible for errors such as typographical mistakes, wrong prices, or incomplete product information. In fact, if you suspect an error of some kind please contact us immediately so that we may correct it. We reserve the right to refuse orders or sales with incorrect pricing or product information, and to hold orders where we suspect an error exists of some kind until we can contact the customer to make any necessary corrections.

While we will try to help you in any way we can, be it by sending you an extra part or helping you contact the appropriate party, purchasers should know that all warranties and product claims are those made by and therefore backed by the item’s manufacturer. Any and all warranty issues and liability issues that may arise with any product purchased from Nimble LLC and/or its affiliates must be addressed directly with the manufacturer. While Nimble LLC carries thousands of items, we do not make or manufacture any of them. Hence, ALL product claims and warranties are those of the manufacturer of the item, and any liabilities or issues rests solely with them. Nimble LLC makes no claims or warranties and accepts no liabilities with regards to any aspect of any of the items we sell including proper use, implied or physical performance, physical composition, construction, workmanship, or lack or failure thereof. Again, those are made and handled by the manufacturer. By purchasing any item from Nimble LLC, (or any other business operating name owned by Nimble LLC), the purchaser and end user accept ALL liabilities and responsibilities for ANY aspect of an item’s proper use.

Occasionally, we will offer for sale used or refurbished items, and those items will be CLEARLY labled or marked as such. When purchasing a refurbished item, you should know that we have taken a used or returned or surplus item and verified that all necessary parts are present for assembly of the item, and listed any known defects or missing items. We guarantee the item to be good working condition upon it's delivery when you receive it. However we do not guarantee or warranty the quality of these items or parts or their performance or lack thereof. We are clearly stating that because this item is sold as refurbished, neither Seller nor Manufacturer make or imply any warranties nor does Seller or Manufacturer accept any liabilities for any aspect of this product's proper assembly, proper use, performance, or failure. Purchaser and User accept ALL liabilities and responsibilities, and do agree that by purchasing and using this item they have accepted these terms.

If shopping on any of our Nimble stores please be sure to read each of our policy pages.

By purchasing from Nimble LLC you agree to be bound by any and all of the above state policies including those policies found on other pages.

We appreciate the value of privacy on the internet as much as you do. Read these policies below to find out more about how we use and protect your private information.

No customer information is ever given to a third party except in the normal process of fulfilling your order. We NEVER give out credit card information, nor do we give out any other customer's information (phone numbers, addresses, items ordered, email addresses, etc.) over the phone or by any other means to anyone except in the event that the product a customer ordered is to be shipped from one of our vendors and not from our warehouse in Louisiana. In that event, we only give out the shipping and product information. Finally, we have never in the past nor will we in the future sell any of our customer's information to third party marketers or spammers.

We will not use customer accounts to generate unsolicited bulk eMail. We have never sent out mass email to all of our customers with the exception of those that have told us that they wish to receive periodical emails from us, and in that case it is never more than once a month, if at all. If we were to send advertisements out this way, we would only contact customers who have sent us email in the past. Therefore, any customers who have given us their email address but have not written us in the past will not receive any mail from us except their tracking numbers and any invoices they request. If you have any concerns, please contact us at 337-356-8625.

We go to great lengths to protect your information so that our customers can have a safe and enjoyable experience shopping with us.

When you submit your order, you will be doing so over a secure connection. The information you transmit, including your customer information and your order, will be encrypted using a secure process called 128-bit encryption, which is on of the strongest widely available method of protection available.